Returns & Exchanges

We want you to feel confident in your dancewear, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all Pineapple branded tags and hygiene seals are intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing